What Makes Our Hotel Digital Marketing Agency Different

We are a digital marketing company that thinks a little differently. With roots in hospitality we understand your language. We achieve dramatic results by specifically tailoring our strategy based on our clients' needs and advantages. Digital is our canvas, and the only limitation to this medium is our imagination. GCommerce's well thought out strategies draw their strength from the synergy of multiple disciplines working in concert with each other to drive unprecedented results.

  • Results That Grow Market Share

    We generate transformational results that drive incremental gains on the STR report.

  • Work Done In-House, Loud & Proud

    The work we do for our clients is performed by our dedicated and talented in-house team.

  • Your Objective Defines Our Success

    As your agency, we achieve real goals that matter to your business.

  • Marketing Dictates Technology

    Technology serves marketing. We work with best of breed marketing partners.

  • Where Creative & Conversion Intersect

    We build creative that celebrates the unique qualities of our clients while staying maniacally focused on conversion.

Our Full Service Hospitality Marketing Skill Set

The Top Minds & Talent In Hospitality

Work With The Industry's Top Innovators

  • "GCommerce is bright, capable, forward thinking and up-to-speed in terms of knowledge on the subject of e-commerce marketing. In addition to their wealth of knowledge, they are also very keen to stay on top of this ever-changing channel. I rely on them to keep me abreast of programmatic changes, redirection needs, suggestions on new and/or different vendor relationships, and best practices they are seeing in the industry. If I have an urgent issue to address, I pick up the phone and call and ALWAYS get an answer. This service level and my confidence in their current knowledge of the industry is why I have chosen to stay with them all these years."

    – Christopher Cope
    V.P. of Sales and Marketing
    Raleigh Enterprises

  • "We believe relational partnerships move the needle and that is what GCommerce means to us at The Durham. Technology is great, but without the support, service, open dialog, and an understanding of each parties’ goals and resources, you lose the value and opportunity to excel."

    – Craig Shipley,
    Director of Revenue, Marketing & Sales Strategy
    The Durham Hotel

  • "We made the decision to change consulting firms for two reasons: interface with NAVIS and client service. I have been pleased with both areas of interactivity in my nearly one year with GCommerce. Our representatives are well-versed within the NAVIS platform and this has been extremely helpful in creating enhanced revenue tracking and a team approach to program effectiveness. Our representatives are also highly responsive, open to ideas regarding customizations and willing to pivot based upon results and market conditions."

    – Ann Marie Conover
    Director of Marketing, Communication & Membership
    Meadowood Resort

  • "GCommerce Solutions has been a wonderful addition to our team. They provide the additional resources that our team needs to be successful in the digital world."

    – Jessica Turner, Communications Manager, Stein Collection

  • "GCommerce has been a vital partner for years, helping the Lenox grow its online rand and turn eyeballs into revenue. We consider the talented folks at GCommerce a part of our management family, a true rarity in the digital marketing space."

    – Colin O'Donnell
    V.P. of Revenue & Distribution
    The Lenox Hotel

  • Our Work

    Sunset Marquis

    Sunset Marquis, the iconic West Hollywood hotel, was looking to drive summer and Labor Day weekend reservations, in addition to leveraging their strong UK and Australia-based business. GCommerce utilized lookalike audiences and geo-targeting techniques for prospecting targeting and various run of site audiences to remarket both domestically and internationally. GCommerce created and deployed a Facebook and Instagram campaign that was visually compelling while embodying the hotel's unique tone and personality with wit and humor. Within the month of August 2017, the campaigns achieved a 41X return overall.

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  • Our Work

    Dollywood's DreamMore Resort & Spa

    A dream more than 30 years in the making, Dollywood’s DreamMore Resort & Spa opened its doors to the public in the late summer of 2015. As this was Dollywood’s first resort lodging offering, they looked for a partner that would provide them with the experience and knowledge in hotel digital marketing to lead a successful online campaign to conquer occupancy and revenue goals set for the new Pigeon Forge resort. Dollywood’s DreamMore Resort & Spa partnered with GCommerce to plan, develop and execute a full digital marketing strategy. Among the key channels utilized to achieve this goal was paid search marketing. Each year, we have surpassed our goals and in 2018 paid search accounted for over $1.2 million in resort revenue and over $2.4 million in total Dollywood revenue.

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