Website Development

Junior Project Manager & Content Specialist

The Jr. Project Manager & Content Specialist at GCommerce is a hybrid role responsible for assisting in the overall success of our website projects from start to finish. The primary role is project management with responsibilities for content entry when the need arises.

As a Jr. Project Manager, you will be working closely with and supporting other project managers, with the goal to advance your skills to the Project Manager position. You are responsible for working with internal and external teams to complete projects within projected labor hours, costs, and timelines and assist with day-to-day tasks to accomplish these goals.

As a Content Specialist, you are responsible for gathering all assets and content from clients and assisting with sitemap creation. You are then responsible for organizing content, identifying or filling gaps, laying it out in web pages based on provided designs, and performing quality assurance testing on the website.

Communication and organizational skills are critical to this position. Please provide writing samples, as this position requires occasional copywriting and content creation.

Core Project Management Skills

  • Ability to demonstrate and effectively communicate GCommerce processes to clients
  • Ability to understand the budgetary/time constraints of each project
  • Must respond to client emails in a timely manner with work completed, work in progress, and next steps
  • Must be able to manage multiple projects at once and provide accurate budgetary and resource KPIs (key performance indicators) across all projects on a regular basis
  • Ability to assist with measuring, planning, and monitoring all aspects of projects this position is responsible for
  • Must be able to problem-solve and be as resourceful as possible during high volume times
  • Must be an advocate for and balance both the client’s and internal team’s competing and/or conflicting priorities
  • Must participate in quality assurance testing of websites to be sure the site accurately reflects the promised scope of work

Core Content Specialist Skills

  • Ability to organize text and image content provided in a variety of formats and from a variety of sources
  • Ability to creatively layout web pages in a logical way that utilizes design features and modules available
  • Ability to test the UX (user experience) of a website and help the web development team discover bugs
  • Ability to create descriptive troubleshooting tickets for discovered bugs
  • Ability to make minor image edits including resizing and cropping
  • Ability to write and edit copy in the WordPress CMS
  • When needed, ability to write training documentation for clients to use for managing their websites
  • Basic HTML and WordPress CMS experience is required

Desired Skills

  • Excellent deductive reasoning and problem-solving skills
  • Ability to use various project management tools and solutions effectively
  • One year of Project Management experience or Content Creation/Entry within an agency environment preferred
  • Understanding of design and software development lifecycle
  • Bachelor’s in English, marketing, computer science, or similar preferred
  • Ability to edit/resize photos in Photoshop

Project Manager Responsibilities

  • Work directly with the web development department including designers, developers, project managers, and content specialists
  • Work directly with other team members at GCommerce
  • Assist with ensuring web projects are accurately scoped and client expectations are kept in line with project scope and budget
  • Regularly communicate all project requirements and timelines to both clients and team members
  • Ensure projects are implemented according to requirements and launched on a timely basis
  • Refine, follow and implement successful QA processes

Content Specialist Responsibilities

  • Integrate content and follow basic editing best practices
  • Organize photography, text content and client assets
  • Edit images in Photoshop
  • Conduct QA procedures and multiple device/OS testing
  • Ensure all web projects meet our QA standards
  • Assist with CMS-related questions and issues
  • Conduct final product & CMS training

Please submit resumes and cover letters to be considered for this position. Resumes without cover letters will not be reviewed.